Examining the article in Yahoo! a couple of AA rep creating “deaf and dumb” on their own baggage is rude and so they ought to have greater than a fake apology. you just missing a buyer.
At sign in for flight 2356 my bag was viewed by staff as oversized. Put in size Examine & was 1 inch to tall . My gripe- my spouse with identical bag was not ( diff coloration) requested to measurement Look at. observed a lot of of course way too tall luggage earlier check pt. your getting rid of $.
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I flew from Orlando to Dallas to Las Vegas yesterday and when I obtained home and unpacked, I seen among my products was missing from one among my checked bags.It was a shaving package which was within a zippered pocket on the outside of the bag. I identified as shopper service in Las Vegas and was explained to there is nothing they are able to do.
Okay…I a short while ago obtained a ticket to fly solo to see my relatives! YAY…. I go through the great print, and clicked on all baggage rates to see if there can be any.
senores American Airlines me dirigo a ustedes yo Yolanda Alvarado,mande una nota anterior la cual no se si llego resumo perdi mi conexion saliendo vuelo retrazado four minutos tarde que tenia saliendo de Caracas to Miami vuelo 914 code#UQAHQD/AA perdi mi conexion yendo a NY y tuve que acarrear yo con los gastos no es justo que el vuelo se retraso por targeted visitors aereo y yo pague con hotel y comida agradeceria y se me rreconozca lo ocurrido esto ocurrio el dia 23 de Agosto de 2014sin mas agradezco su atencion 201 921 8130 o mi mail gracias
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The web site will not perform. No matter what tab I select on the internet site doesn’t work. I wished to check the standing of my flight And perhaps book Yet another a person but almost nothing works.
under no circumstances at any time received such lousy service and a company that simply just doesn’t treatment about there paying consumers
The definition of consumer service at American Airlines is just not outlined in any identified conditions. It does not tackle the customer or indicate any service in any way. My daughter, traveling solo, experienced the latest knowledge of waiting in line at Heathrow so very long to examine in that she skipped the checkin by two MINUTES although the plane was within the gate for one more forty five minutes. The agent, And that i use that term generously, needed she purchase A further ticket for a afterwards flight at a price of yet another $300. Then proceded to inform her the seat would be assigned with the gate. Okay, concern solved. You think that! Once the gate is assigned she goes to get her seat assigned along with the ‘AGENT’ who'd not permit her on the 1st flight cancelled her seat on both the first and second flight soon after having her income! So she wasn’t off that 1st flight still, THE AGENT took her off! And now she wasn’t on the second flight for which she paid out more dollars. Luckily for us we ended up in interaction and she spoke that has a supervisor who unveiled a seat to her. When she questioned who experienced cancelled the her reservation, they said they did not know. This all occurred inside of a 3 hour period of time. She lastly boarded 15 minutes right before departure, I hope. So my husband And that i contacted American Airlines to verify if she was in the position to get to the plane and who had cancelled her flight, due to the fact there was a economic transaction and no fiscal transaction comes about without a report of who created it, a single would Believe, for accounting and theft security needs by yourself. My partner known as very first and spoke to JAYNE FUENTES, a supervisor who after a very long conversation gave us NO Facts. She couldn't convey to us if my daughter bought a seat to the flight, acquired about the aircraft, or who bungled the additional order. She seriously claimed that ‘they are open up terminals and they do not sign-up that is booking or accepting payment for your seat reservation.’ That is accurate accounting for yourself. So my partner thanked her her response politely for all her help at which position I said JAYNE FUENTES explained to us almost nothing she was of no help whatsoever. Then I referred to as American Airlines and spoke to another supervisor, JANE GRAY, a individual who shouldn't be allowed to solution phones within a jail.
Obtain your CEO’s to read about repeat small business and afterwards they will understand why They may be constantly not creating the bottom line. I am able to Actually mention that I’m by no means reserving together with your airline once again. thanks, Sincerely
I obtained an airline ticket by means of expedia for travel in March 2016. the information obtained with my obtain indicated which i should Get in touch with the airline for seat assignment. Today, I contacted the airline, outstanding buyer service . Nevertheless, I was knowledgeable that since I did not purchased my ticket directly from your airline, there could be a cost for me to obtain a seat.
I traveled not long ago with your airlines and seasoned a distress on Flight us3861 Tuesday oct. 8th 2015 . The air conditioning wasn’t Functioning and since of my bronchial asthma it was hot And that i felt humorous.
For the objective of cancelling all reservations of the.A. flights from TPE stopover NRT to LAX and return to Taiwan , please . I generate a error of touching reservations of A.A. by way of cellphone skyscanner computer software on thirteenth Feb.